Family Dollar Complaint Sentiment: Neutral

Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 242 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

50
45
40
35
30
25
20
15
10
5
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1901
Total complaints
1898
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1901 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1901)

Authentic experiences shared by our community for your benefit.

Store manager is very rude and unprofessional

Complaint from To Katrina on 05 May 2022 about Family Dollar.

I've had a few bad experiences at the Family Dollar in Alamosa Colorado. The manager Katrina is very rude. She is always out side smoking or with a man I think her husband. I have seen her fight with the... Read more

Comments: 0
Rating:

Sold me the wrong gift card

Complaint from Gramponion@gmail.com on 03 May 2022 about Family Dollar.

I was purchase Vanilla gift card they filled out a NetSpend gift card I cannot use it I want my money back it was the manager and the attendance doing Read more

Comments: 0
Rating:

Incorrect Store Shelve(s) Prices...

Complaint from lockett0521@hotmail.com on 03 May 2022 about Family Dollar.

I've visited this store on countless times; I've notice, many items are in-correctly posted on shelves. -@- 05022022. 18:18:36. I purchased Two Snack bags of Chips, there were listed as: $1:00 -a- piece. Then -@- check-out, she charged me $1:25... Read more

Comments: 0
Rating:

Gross

Complaint from Disgusted5222 on 03 May 2022 about Family Dollar.

This store used to be decent but over the past year it's been the worst one I've been in. I attached 1 picture but this has been throughout the whole store lately Read more

Comments: 0
Rating:

Store Manager- Nate

Complaint from Abby@074 on 02 May 2022 about Family Dollar.

I went into the store on my first day of work. During the middle of my shift, the Assistant store Manager and I were having a conversation about some items. The Store Manager came from around the corner and interepted... Read more

Comments: 0
Rating:

about the cashier over charging

Complaint from memorize on 29 April 2022 about Family Dollar.

The store on poplar had a sale on 28 fl oz powerade most buy 2 to receive discount 2 $2 which a sale coupon was showing for the item when I brought it to her attention she said it's nothing... Read more

Comments: 0
Rating:

Store hours

Complaint from Mjeffe11 on 29 April 2022 about Family Dollar.

I have been a resident of the Park Heights community for over 25 years. This family dollar opens late and closes early in this community. I went to the store on April 13, 2022, at 7:15 AM. The store... Read more

Comments: 0
Rating:

Bathrooms at store 9279

Complaint from Asuding on 28 April 2022 about Family Dollar.

I was in the store on 042722 at 545pm where my 4yr old had to go to the bathroom and the manager said the bathrooms were broken. I don't know hoe the bathrooms are always broken. It's sad that my... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?