While some customers may still be encountering a bad experience, our sentiment meter has detected a -38% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.
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We have received 235 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Rio yasmin on 25 November 2020 about Family Dollar.
Hi. I have owned the Buisness next to dollar tree for 12 teases and have never had an issue. I was in line and decided last minute that I needed a coke from the mini fridge. As I got... Read more
Complaint from Jessmackie20 on 25 November 2020 about Family Dollar.
The cashier was rude and she kept mouthing back at then the manger told me to get out and not come back , the cashier was laughing im african american and i feel like that was racist Read more
Complaint from Ltravis on 25 November 2020 about Family Dollar.
I went to family Dollar it says store number 08166 address is 1244 South Richard Street Joliet Illinois. Telephone number is 815-280-1652. I made a purchase on 1123 2020 at a family Dollar in crown point Indiana which it was... Read more
Complaint from phncard on 25 November 2020 about Family Dollar.
There were 2 pre-paid cards (ATT-50.00 and Trac-30.00) purchased on 111320 total 80.00. When the pin s' were applied to the accounts on 11.24.20, an error message showed the cards were invalid. I called customer service for both companies that... Read more
Complaint from kailysmom54 on 25 November 2020 about Family Dollar.
I bought a wireless phone charger when I tried to use it on my phone I found out it was not compatible. I had original receipt and packaging. When I tried to return it the cashier said... Read more
Complaint from Mrs. KC on 24 November 2020 about Family Dollar.
The cashier has no mask on and ask her did she forget to put it on, she answered no and I also ask her well why you don't have one on she replied cause she didn't want one on! Read more
Complaint from Ladires53 on 24 November 2020 about Family Dollar.
I was yelled at and cursed at by a tall bald black man wearing a black skull cap with a red shirt I asked him where his Vicks was and he told me that I'm irritated and I don't look... Read more
Complaint from Antony on 24 November 2020 about Family Dollar.
I walked into the store and did not make 5 steps before the associate told I had to wear a mask or no service. It’s not law! I became to upset to argue further at that point. If the pandemic were... Read more
Complaint from annamariedumas90@yahoo.com on 24 November 2020 about Family Dollar.
When I got hired I was told it wouldn't be a problem if I only worked morning shift do to when I have to take medication. Which the manager that hired me keep her word. Then two months ago... Read more
Complaint from Sakinmurele51@gmail.com on 24 November 2020 about Family Dollar.
I went to this location on 11232020 at 10:32:47. I was not greeted by the people working there and they all seem to ne listening to their earphones. I proceeded to find my things no one offered any assitance...AS I... Read more
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