Family Dollar complaint: Return
Filed 25 Nov 2020 by Christine
I bought a wireless phone charger when I tried to use it on my phone I found out it was not compatible. I had original receipt and packaging. When I tried to return it the cashier said she c old only exchange it for the same product. There was no return policy posted and if the first one wasn’t compatible why would a new one be??? I have read the return policy online and it states that you can get a full refund with original receipt. This is not the first time that the workers were unhelpful and always rude. I will start giving my business to dollar general.
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