Family Dollar complaint: PHONE CARDS DO NOT WORK
Filed 25 Nov 2020 by Lucia
There were 2 pre-paid cards (ATT-50.00 and Trac-30.00) purchased on 111320 total 80.00. When the pin s’ were applied to the accounts on 11.24.20, an error message showed the cards were invalid. I called customer service for both companies that stated the same when they tried to add the numbers. The cards were taken back to the location of purchase above on 11.24.20 @ 5pm and was told by the manager that he could not do anything and to contact corporate for a resolution.
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