Family Dollar Complaint Sentiment: Neutral

Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 242 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1901
Total complaints
1898
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1901 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1901)

Authentic experiences shared by our community for your benefit.

Voice

Complaint from Voice on 24 November 2020 about Family Dollar.

I went inside a Dollar store to get some Detergent, i was wearing a face covering, not a Medical mask but a face covering. The clerk even saw me as i past thru the register area on my way to... Read more

Comments: 0
Rating:

Where are the shopping carts

Complaint from Miracles on 24 November 2020 about Family Dollar.

I was shopping at the gaffney sc location and there was a customer There that had a visible physical disability and needed a shopping cart for his items I asked him if he needed any help and he... Read more

Comments: 0
Rating:

Exchange or refund

Complaint from Crystal ruiz on 23 November 2020 about Family Dollar.

The girl at register in 11232020 6:00pm shift very rude and disgusting I asked her if I can get a refund to this point I don’t want the car charger she said no you can I asked why I can’t... Read more

Comments: 0
Rating:

Dirty

Complaint from Tgkester53@gmail.com on 23 November 2020 about Family Dollar.

Hi, I have never made a complaint about store. Your employees always seem nice, but need to be more while customers are waiting in line. I believe this store has a high employee turnover. This store is so... Read more

Comments: 0
Rating:

I'm very mad.

Complaint from Clarea on 23 November 2020 about Family Dollar.

According to texas TABC laws you are not required to scan my drivers license for cigarettes purchases. 1 that is giving way to much personal info to you guys to be hacked, 2 with the covid issues in... Read more

Comments: 0
Rating:

Stolen items

Complaint from Kayla r. on 23 November 2020 about Family Dollar.

I walked into this store to make a purchase, I had 50 dollars worth of groceries that I had with me from a previous store and was told I could not bring them inside the store and had to leave... Read more

Comments: 0
Rating:

DISCRIMINATION COMPLAINT

Complaint from Merci C on 23 November 2020 about Family Dollar.

Hi my name is Merci Chrisette, I would like to file a complaint against two store associates currently employed with Family Dollar at ( 903 Knickerbocker Avenue in Brooklyn, NY 11207 ) The reported individuals names is “Jessica Mark”.... Read more

Comments: 0
Rating:

Rude

Complaint from Romeotim on 23 November 2020 about Family Dollar.

Store 8980 was very rude the manager act like she doesn’t know what she doing and the manager of the store 8980 was cursing at me Store address 2970 poplar Avenue Memphis Tennessee 38111 Read more

Comments: 0
Rating:

Assault

Complaint from 1 on 23 November 2020 about Family Dollar.

I bought 4 bags of groceries when I was trying to get my bags off the counter, Blond old lady behind the counter instead of helping me get my bags with all the crap in the way Like the partition,... Read more

Comments: 0
Rating:

Harassed by employee

Complaint from patrickoholloway@gmail.com on 22 November 2020 about Family Dollar.

I went in the store to purchase a item,,I realized I didn't need the item,, So I left the store, as I got into my vehicle, I noticed an employee ran behind me reading out my license plate, I immediately... Read more

Comments: 0
Rating:

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