Family Dollar Complaint Sentiment: Neutral

Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 2, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 239 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1902
Total complaints
1899
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1902 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1902)

Authentic experiences shared by our community for your benefit.

Rude EmployeeHarassmentProduct Switching Lesser Quality

Complaint from Mike Hunt on 25 February 2021 about Family Dollar.

I’ve been shopping at this store since it opened. I’ve seen managers and new employees come and go, All the employees are kind and decent at first but after a month of working there they become....mean and just plain rude. I spend about... Read more

Comments: 0
Rating:

Customer service is horrible

Complaint from Realone on 24 February 2021 about Family Dollar.

When I was in the store today I was not greeted as well as when I got to the cashier she use profanity while talking to her coworkers very harsh profanity when I checked out I wasn't told thank you... Read more

Comments: 0
Rating:

Discrimination

Complaint from Ladyvv on 24 February 2021 about Family Dollar.

I went into the store to shop as soon as I walked through the door I was told by security they cant have me.walking around the store with.my purse and.i had to leave it with a random cashier or put... Read more

Comments: 0
Rating:

Managment

Complaint from Poemloye on 23 February 2021 about Family Dollar.

I have asked numerous times for hours in the company for last 3 months and the manager says there is none but has hired on numerous people. Talked to the manager numerous times and not one time has she said... Read more

Comments: 0
Rating:

Horrible place to work, Unprofessional GM

Complaint from Lizzie Grant on 21 February 2021 about Family Dollar.

I worked for Family Dollar 04470 from August 2020-February 2021. My experience working there, was far from pleasant. The GM is constantly getting into legal trouble, smoking marijuana in the employee bathroom, and leaving her... Read more

Comments: 0
Rating:

Store closing for no reason

Complaint from Settkemire62@gmail.com on 21 February 2021 about Family Dollar.

Came up to store , as customers were coming out, the Lady clerk said store was closed, due to bad weather , but there is no weather restriction ., and parking lot and roads are clear, she locked the store... Read more

Comments: 0
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Store hours

Complaint from Struggling mom on 16 February 2021 about Family Dollar.

It was 10 minutes before closing 8:50 arrived at Elfrida Arizona family Dollar to locked doors. All I needed was a gallon of milk. Thinking I made it in time because it was not 9:00 in fact it was 10... Read more

Comments: 0
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Expired sleepaid

Complaint from DanaB18 on 13 February 2021 about Family Dollar.

Bought a package of 12 gel capsule sleep aide . Noticed each pill was deflated and sticky .... Checked the expiration date and it is for 122019.. it is 022021.. kind of concerned of any side effects. Noticed after taking... Read more

Comments: 0
Rating:

Rude and belligerent cashier at checkout

Complaint from Mollysmom on 13 February 2021 about Family Dollar.

I bought cat litter that was marked $1.35. At checkout it rang up for $1.50. I questioned the amount and clerk said she hadn’t been back there. I paid but reiterated that the price should be corrected. Again she said... Read more

Comments: 0
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