While some customers may still be encountering a bad experience, our sentiment meter has detected a -63% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 249 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Chiquitat on 07 February 2021 about Family Dollar.
On saturday 262021 at about 11:30 and between noon I walked to register 1 with a 9 yr old ..... I came to my local family dollar with my 9 year old. I purchased a game stop gift card... Read more
Complaint from daphnelambero@gmail.com on 06 February 2021 about Family Dollar.
There's a sign that says 2for 5.00 on Ruffle chips no limit of how many so I picked up 4 . They rung up 3.50 each I said to the young lady there 2 for 5.00 she came from around... Read more
Complaint from Define on 05 February 2021 about Family Dollar.
I am a regular customer at this store, there seems to be a whole new staff. There is this one associate that works at the register. I had to deal with her rude service on multiple occasions. The latest was... Read more
Complaint from Uncalled For on 05 February 2021 about Family Dollar.
On Feb 4th mid-morning, I entered the Family Dollar at 3261 East Euclid, Des Moines, Ia. I had 2 digital antennas I originally purchased from the Family Dollar at another location the day before. As I enter there is only... Read more
Complaint from customer1 on 05 February 2021 about Family Dollar.
i usually love your store since it moved to pontiac ave since it is clean and the customer service is good. items found are varied and they do not have that smell that some items in stores have like ... Read more
Complaint from Pennyoneill48@yahoo.com on 05 February 2021 about Family Dollar.
False $5.00 off $25.00 coupon many times not honored!!!! Read more
Complaint from Asm-96 on 02 February 2021 about Family Dollar.
I’m an employee and. What I don’t understand is why we can’t close when there is a snowstorm and a emergency road restriction yet we’re owned by dollar tree and dollar tree can close but we can’t and we’re... Read more
Complaint from Steven W on 01 February 2021 about Family Dollar.
At 4 pm today I visited the Family Dollar in Denmark, WI, to load monies onto a PayPal cash card, which I have done many times before, this is a store I visit 5 or 6 times a week. The... Read more
Complaint from OffendedByLiz on 01 February 2021 about Family Dollar.
I live by the store so I go there alot. Numerous times I have been treated rudely by Liz. She treats others rudely also. Once she said do you need a cart? I notice something in your pocket... To which... Read more
Complaint from javilancdo@aol.com on 01 February 2021 about Family Dollar.
Went to store 5 times after receiving email that my order was in. The workers still cannot find order. Read more
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