While some customers may still be encountering a bad experience, our sentiment meter has detected a -38% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 8, 2024
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 234 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Terranceflowers on 15 December 2023 about Family Dollar.
The manager at this store has been displaying unprofessional behavior towards customers. Her attitude is reportedly rude, and she seems unwilling to assist customers properly. There have been incidents where she has been abrasive, including snatching items from customers' hands... Read more
Complaint from Meme1 on 13 December 2023 about Family Dollar.
Products such as bleach, laundry detergent, and more cleaning products seem to be opened and replaced with water or off brands. Also store is never clean always messy and products everywhere can barely shop Read more
Complaint from Do your job on 11 December 2023 about Family Dollar.
This store is consistently closing its doors before closing time of 10pm this evening it was 9:43 doors were locked with Manager standing at the register with his back away from doors. This is the 8th time it’s happened... Read more
Complaint from Gwendolyn Muhammed on 08 December 2023 about Family Dollar.
I was attempting to purchase a rug and when I got the item to the counter it didn't have a tag on it. The cashier seemed dumbfounded asked ME to go and get another rug. I asked... Read more
Complaint from Anamanaguchi on 08 December 2023 about Family Dollar.
I got to my car and looked over the receipt and I had been double charged for laundry detergent and a roll of wrapping paper. The employee that runs me up even said to the manager that he thought he... Read more
Complaint from Mawmawcrazy on 03 December 2023 about Family Dollar.
Very rude scream at me and my grandson and when I return my response to her she screamed at me to get out of the store that is the nastiest unsafe store. But the only store in walking distance Read more
Complaint from Family dollar Steals from customers on 02 December 2023 about Family Dollar.
Cashier rang up item for $9 that was $4 on shelf. Read more
Complaint from Junito3628 on 29 November 2023 about Family Dollar.
Was accused of stealing and was stoped and gay made me empty out my pockets and nothig wad there . I want a written apology and will file a complaint in court do tothis Read more
Complaint from Mr Brown on 28 November 2023 about Family Dollar.
I'm writing this a reference to the manager at 337 Hospital Drive her work ethics are not up to standard communication skills is not there she bees on the phone while conducting work and for what I know no one... Read more
Complaint from Ctx.alex on 21 November 2023 about Family Dollar.
The store, located in Rice, Texas, recently underwent a change in management. As a former employee, hired in late June with my current appearance (unnatural hair, facial piercings), I experienced a shift in policy under the new district manager. Last... Read more
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