While some customers may still be encountering a bad experience, our sentiment meter has detected a -38% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 9, 2024
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.
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Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 233 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Betsy on 02 December 2020 about Family Dollar.
Store 11241 Black female Yells at customer when coming into store that you must have a mask on our you can't come in. On Sunday 11292020. Your sign says 6ft apart and its recommended not required. An you can't... Read more
Complaint from family1st on 02 December 2020 about Family Dollar.
I went into the frankin street Family Dollar store in Michigan City, IN and as many times I go in there, the associates are never wearing a mask, they are on the sales floor with no mask during a severe... Read more
Complaint from Damiara on 02 December 2020 about Family Dollar.
I was wondering if your employees are supposed to wear a mask or stand behind protective plastic. This young lady was doing neither one. Read more
Complaint from Jettee 2020 on 01 December 2020 about Family Dollar.
I was shopping in your store in QUARTZSITE, AZ. on dec.1st. This is a very long complaint, involving 3 men, who assaulted me, I filed a report with the local police. This was a serious problem with... Read more
Complaint from Brad breed on 01 December 2020 about Family Dollar.
Buying socks the sign and employee stocking the shelf said they were $7. Went to pay girl charge $7.75 told her about sign and the employee she got an attitude told her you can just keep them. Read more
Complaint from Soucy969 on 01 December 2020 about Family Dollar.
Without getting into to much details. Lets put it this way. I understand the importance of masks and social distancing . but when my mask which is a surgical one slips below my nose. I don't appreciate being spoken to... Read more
Complaint from Speaking for the public on 01 December 2020 about Family Dollar.
I went to the Amery family dollar store and had a really bad experience with navigating throw the store because isles were blocked with items that needed to be stocked. There was trash on the floor. I seen alot of... Read more
Complaint from Hnlor01 on 01 December 2020 about Family Dollar.
Came to the lime kiln location this morning roughly 10:10 am prior to my sons Dr. Appt to return an item that I had purchased last night from the Military location. The older lady that was working at the time... Read more
Complaint from Deannacolon20 on 01 December 2020 about Family Dollar.
The manager at family dollar on 165th and Ogden is extremely racist against whites and Spanish. When i came to return exchange an item that was sold to me in an empty box the manager called me a... Read more
Complaint from LaurenNwhite86 on 01 December 2020 about Family Dollar.
This morning around 10:00 a.m. I was standing in the line to check out I removed my wallet from my purse I then removed two $5 bills from my wallet and attempted to put it in my pocket I put... Read more
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