Family Dollar Complaint Sentiment: Neutral

Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 241 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1901
Total complaints
1898
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1902 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1901)

Authentic experiences shared by our community for your benefit.

Assult

Complaint from Anngry customer on 03 December 2020 about Family Dollar.

Family dollar employee assulted me when i was leaving the store...Hit me from behind about 4 times..and i didnt do anything...they said i was shoplifting but i wasnt..i wasnt able to purchase anything because they said someone had covid so... Read more

Comments: 0
Rating:

Masks

Complaint from Bette.conway on 03 December 2020 about Family Dollar.

Don't know if you know or not Hastings Nebraska has a mask Ordinance that you need to wear masks inside the buildings I was at your Family Dollar store this afternoon About 2:00 p.m. and one your cashier was around... Read more

Comments: 0
Rating:

Expired food items

Complaint from BreeFree on 03 December 2020 about Family Dollar.

On multiple occasions I have bought food items from this specific location and when I returned home I noticed they were expired. Today I visited the store and bought a few items including hot sauce. I opened the hot Sauce... Read more

Comments: 0
Rating:

Harrassment and disrespect

Complaint from rhonda455 on 02 December 2020 about Family Dollar.

I've been going in family dollar for many years, I've never had an associate yell at me and be very disrespectful over not wearing a mask. This is everytime I go in family dollar on MCLEAN me and my daughter... Read more

Comments: 0
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Employees not wearing masks

Complaint from Sick of stupid people on 02 December 2020 about Family Dollar.

Walked into Beaver Dam store. Employee rudely put cart away in front of me. She was not wearing a mask. Went down one aisle and another employee was sitting on floor putting out merchandise not wearing a... Read more

Comments: 0
Rating:

Lack of respect

Complaint from Mrs Garcia on 02 December 2020 about Family Dollar.

Well I never have done this before, but out of frustration and anger I have to declare that I will never, ever will go buy anything at Family Dollar at Howland in front of Save a Lot at Courtland in... Read more

Comments: 0
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Human rights

Complaint from Favel Weston on 02 December 2020 about Family Dollar.

I went into Family Dollar at 6526 Lyons Ave, Houston, Texas 77020, on December 1, 2020 to shop. I was looking at the women's underwear. I wasn't sure if the underwear would... Read more

Comments: 0
Rating:

Manager rude

Complaint from Mad mad on 02 December 2020 about Family Dollar.

I asked if they were going to open another register she said when she got time I asked for her name she refused to give it to me her nor the other cashier had on name badges I asked her... Read more

Comments: 0
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Store is empty

Complaint from Micky Weber 54 on 02 December 2020 about Family Dollar.

Delivery every day no shelf stocked manager everyday on the phone not enough people working Read more

Comments: 0
Rating:

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