While some customers may still be encountering a bad experience, our sentiment meter has detected a -38% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 235 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Ms Grossed out Customer on 25 June 2022 about Family Dollar.
6212022 @3:10 PM. i went into the store. There was young man behind the register and there was a line., The guy behind the register was calling for another guy to come help. The guy started yelling.. Wait,... Read more
Complaint from Unknown247 on 24 June 2022 about Family Dollar.
Hello I am making a complaint due to the fact that I just was blown away on how two employees treated this elder lady .. now note I don't work at family dollar however I use to work at... Read more
Complaint from Glenna8080 on 22 June 2022 about Family Dollar.
Went to the store to get my money back from party speaker 680988245305 and they wouldn't take it back.i paid for the speaker on 662022 17:07:16 99029600138810191493 is my receipt number. She was rude and not helpful. I ask... Read more
Complaint from dlc1 on 21 June 2022 about Family Dollar.
Filed false racial profiling discrimination police reports on myself person. Read more
Complaint from Orfelin7 on 20 June 2022 about Family Dollar.
I bought a bag of candies and were expired in 2020 and we are in 2022. Also an employee named FLOR has always been rude with me and other clients and also with senior citizens from the neighboorhood. Read more
Complaint from Complainer million on 19 June 2022 about Family Dollar.
I have brought 8 card from the Family Dollar Stores, and the last card that I was brought was on FAMILY DOLLAR 6058 2310 Milledgeville Rozc in Augusta, GA 30904-4928 because I needed one more card, and I was going to... Read more
Complaint from Tlramos on 19 June 2022 about Family Dollar.
I was in your store and had bought 2.00$ over on my bill unfortunately. My total bill 78.00 I had 76.00$, when I asked the clerk please take off a certain item she totally flipped out and gave me a... Read more
Complaint from suemurphy56@yahoo.com on 18 June 2022 about Family Dollar.
On March 16, I fell in the Family Dollar store. I fell over a case of water bottles and skinned my knee and got out of breath. A customer named Michelle help me up and I set in a... Read more
Complaint from Dissatisfied upset customer on 13 June 2022 about Family Dollar.
I live in the neighborhood of Willow and MLK I shop family Dollar at least once a week however a employee there has begun harassing and being rude every single time I enter the store just recently she told me... Read more
Complaint from hopewilliams on 10 June 2022 about Family Dollar.
I needed some Tide detergent with downy and I seen it was $9.65. When I went to the register it was $21.50. I showed the manager where I got the detergent from and it was 9 bottles there and he... Read more
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