Family Dollar Complaint Sentiment: Neutral

Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 243 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1901
Total complaints
1898
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1901 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1901)

Authentic experiences shared by our community for your benefit.

Customer

Complaint from Uvalderesident on 09 June 2022 about Family Dollar.

Was very rude to my son and I because we were spraying different colognes to see which one we liked best and asked to leave the store in a very unprofessional manner..I'm a long time customer of family dollar and... Read more

Comments: 0
Rating:

Service Animal Not Welcomed

Complaint from Nadinejo on 02 June 2022 about Family Dollar.

This is the third complaint I've done on Family Dollar. This is the third time a manager at Family Dollar harassed me and followed me in the store regarding my service animal. I have filed this complaint due to the... Read more

Comments: 0
Rating:

Dirty

Complaint from Jryan219 on 30 May 2022 about Family Dollar.

The floors are disgusting and product everywhere Read more

Comments: 0
Rating:

Unable to redeem code

Complaint from Hey on 27 May 2022 about Family Dollar.

I bought a google play gift card at the family dollar store today i was unable to redeem the code it says more information needed Read more

Comments: 0
Rating:

Disrespectful Manager

Complaint from Pissedshopper on 27 May 2022 about Family Dollar.

The manager that you have in this store is HORRID ! HIs name is JAYYE. The line was ridiculously long and he was asked to open a line. We the customers were told” I’ll open the line when I’m ready... Read more

Comments: 0
Rating:

Horrible associate!

Complaint from GL Ramsey on 25 May 2022 about Family Dollar.

I was in store 02891 4749 Hwy 58, Chattanooga Tn 37416 for a refund. And I can honestly say, without exaggeration or embellishment that this type of encounter was the first in my life. And the worst by far. I... Read more

Comments: 0
Rating:

Employee at time 6620

Complaint from Amber Stephens on 25 May 2022 about Family Dollar.

We won a candy contest back in February 6620 Liz is the manager who showed us the paperwork of our winnings an said with in few weeks we should get 150$ on our payroll card separate from our pay... Read more

Comments: 0
Rating:

Inappropriate behavior

Complaint from Fatsthecat on 24 May 2022 about Family Dollar.

On May 24, 2022 at or around 12:00 Noon I was at the location ar10130 West 7 Mile Rd in Detroit MI. The items that I purchased did not scanned (at the register) at the prices that were marked on... Read more

Comments: 0
Rating:

confrontational and rude supervisor

Complaint from aflores101 on 23 May 2022 about Family Dollar.

I am a community health worker helping those who are reentering from incarceration and those who are homeless. the FAMILY DOLLAR 7510 manager was very rude and confrontational with me as I spoke to a person experiencing homelessness. The supervisor David... Read more

Comments: 0
Rating:

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