Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -7%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 238 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Ms fe on 23 September 2023 about Family Dollar.
I stop at another family dollor first to ask a question I perceive it on to the Family Dollar where I purchased the items one of the items was defective. That’s why I decided to return them. All the manager... Read more
Complaint from Mitzie on 21 September 2023 about Family Dollar.
Went on Sept.16th to get a free $ 5.oo gift card for first 50. I was told the store manager gave them out on Sept. 11th. So how could I have known that manager can give something out that... Read more
Complaint from Feliciana on 20 September 2023 about Family Dollar.
Your manager should not be a manager she needs to be fired she very unprofessional her name is sparkle. She owns your Family Dollar because she said it’s her store and she does what she wants to in her store.... Read more
Complaint from Unsure of name on 20 September 2023 about Family Dollar.
Well this is due to a cashier being rude he wears a do-rag on his head, I came in tonight bought food and I had cash stuff, anyway I want to use my food stamp card on part of my... Read more
Complaint from Patty Toler on 19 September 2023 about Family Dollar.
Bought milk oysters crackers on 9/16/23 around 4:30pm. Got home started cooking my dinner upon cooking seen milk was bad. The date on the milk was 9/13/23. Brought milk back to store was told they could not refund my... Read more
Complaint from Barbara Allen on 19 September 2023 about Family Dollar.
I live within steps of the dollar store last night as I approached the store Orian one of the workers was standing outside smoking pot this was early about 5:30. Then later on I went back to the store to... Read more
Complaint from Rebecca86 on 19 September 2023 about Family Dollar.
On Friday Sept 15 ,2023 the manager on duty today was short Chunky Hispanic lady with long black hair called her gangster homeboy while on the clock to threaten a homeless couple who where cleaning there parking lot because apparently... Read more
Complaint from Brittanyhackler on 18 September 2023 about Family Dollar.
I work for family dollar for almost two years and I am assistant store manager and I work for Jackie store switch is 2140 and I asked for my son birthday off and I told her I wasn't coming in... Read more
Complaint from Notone on 17 September 2023 about Family Dollar.
When the Covid-19 mask policies were in effect I was told that no returns would be accepted,which I guess I understand.(??) Foodstuffs yeah I get but clothing and MALFUNCTIONING ELECTRONICS?? The first Christmas after Covid all of the items I... Read more
Complaint from Shawana on 16 September 2023 about Family Dollar.
Went into family Dollar a week or so ago got almost the back of store heard someone yelling is that Jeff's girlfriend I went to the front the girl cashier asks are you jeffs girlfriend I said yes she said... Read more
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