While some customers may still be encountering a bad experience, our sentiment meter has detected a -63% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 249 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Twil on 07 September 2023 about Family Dollar.
I bought a twin size set of sheets for granddaughter late afternoon on 9/6 as a birthday gift Upon washing and folding that night I discovered a snag in the pillowcase from top of sewn seam all the way... Read more
Complaint from Jmac on 06 September 2023 about Family Dollar.
Everywhere online says this family dollar is open and opens at 7 am. If you go down to the store, there is a huge banner saying they are temporarily closed, and a very rude female employee who lacks customer service... Read more
Complaint from Charlie1 on 05 September 2023 about Family Dollar.
I am a Family Dollar employee. All the numbers listed for Family Dollar complaints are no good. I would like to file a complaint against my district manager. all the forms online wont load. I need a platform to file... Read more
Complaint from Palema on 02 September 2023 about Family Dollar.
The ad states Dr Pepper 6 pack 16.9 oz 3/$8.00. Employee stated she couldn't give them to me for that price even though i showed her the ad. She said she could give them to me 3/$9.00 even though i... Read more
Complaint from Dimitri Taylor on 02 September 2023 about Family Dollar.
Disrespectful cashier around 1245pm on Saturday September 2 2023 asked her a question about cash back she didn’t respond first then asked her again she got vaguely disrespectful with me responding with profanity an very inappropriate attitude Read more
Complaint from Lharold on 01 September 2023 about Family Dollar.
Store 12771 I would like to keep my information confidential, but would like to complain about a store associate by the name of Clifford Stone. He is repeatedly rude to me everytime I shop there. He has refused to add... Read more
Complaint from Juliet on 01 September 2023 about Family Dollar.
I came in the store and asked the cashier if they happen to carry any cable splitters or extensions and he replied with go ahead and look I’m a regular customer that spends hundreds of dollars each visit but he... Read more
Complaint from Nlmmaynard6 on 31 August 2023 about Family Dollar.
I bought dog food lady bag my stuff up and put few bags down beside her when I got home I notice the dog food wasn't there so went back to family dollar Manger reipt recite out... Read more
Complaint from Brown eyes on 31 August 2023 about Family Dollar.
Violations of ADA Compliance laws/Unable to redeem a valid coupon or discount/An employee was disrespectful or rude to you😪😭 and called Clayton County on a Lower customer I have been going to that store for a long time I... Read more
Complaint from The Watchers on 30 August 2023 about Family Dollar.
This location has had issues for the last six years since my family and I relocated to the area from the Southside of Atlanta and we became loyal customers at this store. Every two months, this store shuts down... Read more
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