Our sentiment meter has detected that DHgate.com complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with DHgate.com, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 12, 2024
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We have received 33 complaints about DHgate.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about DHgate.com's track record in addressing complaints within the Retail Company, Wholesaler category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of DHgate.com. To amplify the impact of your complaint, please use our complaint form.
The corporate office of DHgate.com is located at 2 Huayauan Rd, Haidian District, Beijing, China. You can contact the customer service of DHgate.com by calling +86-108-225-7676. For DHgate.com support through email, send your inquiry to service@dhgate.com. If you want to reach out to DHgate.com through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from David autier on 19 November 2020 about DHgate.com.
I ordered shoes, waited 6 weeks only to be told that the item was sent back to seller as the address could not be found. The address I gave was correct, so I requested a full refund as I had... Read more
Complaint from Ari an on 16 November 2020 about DHgate.com.
bought a bag for 143$ aud came damaged and they refunded me 32$ Read more
Complaint from Enda carey on 14 November 2020 about DHgate.com.
I recently bought a soccer outfit for my son and was delivered way too big in size. Read more
Complaint from Invgtpd132 on 12 November 2020 about DHgate.com.
I ordered two jerseys order 3247335706 I only received one jersey and when asked where the other item was the seller said he longer had it. I been trying to get a refund for the missing jersey and the seller... Read more
Complaint from Karebear83 on 08 November 2020 about DHgate.com.
I placed an order on 101720 in the amount of $101.29. I still haven t recieved the order so i have been talking to the seller for over two weeks now. On 103130 my card was charged for $414.95 and... Read more
Complaint from ralhwiggum111go on 03 November 2020 about DHgate.com.
i bought a custom phantom mark v electric guitar on October 2nd and it never came in. i bought the guitar on the website and because i didn’t have an acct i cant check the order so i made an... Read more
Complaint from janamsdn_Dbg on 02 November 2020 about DHgate.com.
I placed and paid for my item Read more
Complaint from Sherilee Huntley on 29 October 2020 about DHgate.com.
I placed and payed for my item in July still haven’t recieved Read more
Complaint from Jloise2 on 28 October 2020 about DHgate.com.
My order has been in transit for over 17 days now it says it was delivered to Pintney Bowes...I’m just wondering why it was delivered to that place instead of to my address, I really feel like this is... Read more
Complaint from Cdouble445 on 28 October 2020 about DHgate.com.
On September 3 2020 I paid for a pair of boots to seller feng520yao charge me 101.81 order 3244599666 When I receive the boots they were both left foot also one boot was a size 41 and the other boot... Read more
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