Complaint: Help with my ongoing case that iv had no support with !!

on 04 January 2021 about DHgate.com in category Retail Company

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My complaint:

I’m writing to report 2 orders!! Order number 3271288284 and 3271288285 I have made through DHgate an I would like you to help resolve this case by refunding my full amount of money back the sellers to accept there coats back as they are too big an shocking quality an arrived far to late ! They are now choosing to ignore my messages as they have received the money an I’m stook 207 pound down an 2 coats which don’t fit ! I need this sorting by you guys as I have contact the customer service for 2 weeks an nothing is getting done about it an iv made a complaint to complain biz! On the customer service all they are doing is advising me to contact the seller an ask them to agree a refund but they refuse to answer me ! They have also said they have put my case to priority and iv had no one contact me !

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Justified complaint?

Suggested solution:

I just want my full refund back desperately and to send the sellers there coats back as they are useless to me an I’m a lot of money down ! 207 pound !

Help with my ongoing case that iv had no support with !!
Help with my ongoing case that iv had no support with !!
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