Complaint: they sold wrong color bag and they still don’t refund me(and it is illegal immitation bag)

on 01 January 2021 about DHgate.com in category Retail Company

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My complaint:

they sold different color of bag and there was dispute. i sent all evidences and i was waiting their messages. but they sent me message(they asked more evidences even though i sent a lot) where i cant find easily and they just released payment to seller. and they didn’t refund my money even though seller sold me ILLEGAL IMITATION bag.

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Justified complaint?

Suggested solution:

I want them to refund my money 74.41 usd
my dhgate username is dodosae0000 and order number is 3281116803

they sold wrong color bag and they still don't refund me(and it is illegal immitation bag)
they sold wrong color bag and they still don't refund me(and it is illegal immitation bag)
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