DHgate.com complaint: Burned by product

Name: Burned by product
Item: DHgate.com
Author: Patricia

Open 22 Aug 2021 170 views Retail Company Wholesaler

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Filed 22 Aug 2021 by Patricia

I ordered a lithium battery for my ebike. When it arrived, I plugged it in. It sparked and burned me badly on my finger. I have a huge, sore blister. I emailed them and have not heard back. I want my $$ back.

The order number is: 3356406468. I can send pics if needed. I did send pics to DHgate.

DHgate.com complaint: Burned by product — Photo Patricia uploaded with this complaint

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Case details

Status: Open
Company: DHgate.com
Filed: 22 Aug 2021
Desired resolution: Issue me a full refund plus $$ for pain and suffering. This could have Ben much more tragic!!
Problem: Battery sparked and burned finger
About: e-bike battery

Progress

Filed
Company notified
Company replied
Resolved

22 Aug 2021 Complaint filed and published
22 Aug 2021 Message from Bizzy: we notified DHgate.com about this complaint.

See all 290 DHgate.com complaints

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