DHgate.com complaint: Never received item

Name: Never received item
Item: DHgate.com
Author: Rosemary

Open 6 Feb 2021 169 views Retail Company Wholesaler

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Filed 6 Feb 2021 by Rosemary

I placed an order in December and never got my item. I understand it takes time but on the tracking it says the item was returned. I tried to reach out to the seller with no luck. I tried to make a complaint through DHgate and there no information.

DHgate.com complaint: Never received item — Photo Rosemary uploaded with this complaint

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Case details

Status: Open
Company: DHgate.com
Filed: 6 Feb 2021
Desired resolution: Full refund
Problem: Order never received, tracking shows returned
About: online order

Progress

Filed
Company notified
Company replied
Resolved

6 Feb 2021 Complaint filed and published
6 Feb 2021 Message from Bizzy: we notified DHgate.com about this complaint.

See all 290 DHgate.com complaints

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