DHgate.com complaint: Online order of shoes

Complaint from Ko reported on 25 December 2022 about DHgate.com

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I ordered shoes on October 2022. The total was $88.00 Canadian. There was no tracking . After two months I messages the seller and he responded saying I will get it in a few weeks. I get a completely different pair of shoes 5 sizes too small . I open a dispute which the seller offers $3.00 discount. I escalated and a week later I get a refund of $25.00 only.

I have messaged dhgate and have no responses. The order is now closed. I suggest anyone reading this be weary of sellers without a rating above 95% the product may be cheaper but it’s not worth the hassle. Just a waste of time, I am so disappointed, I doubt this forum will be any help to me at this point but may save someone in the future from the trouble. I suggest just buy from the store where you can see what you are paying for.

Suggested solution:

Full refund.

DHgate.com complaint Online order of shoes
DHgate.com complaint Online order of shoes
Comments: 0
Rating:
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments