My complaint:
Sent back an item but used the wrong order number by accident as I had 2 different documents, found out I was out of time but still contacted the seller to see if I could get my money back if I still sent it back, he replied it was all ok to send it back and should have my money back when the item arrives, got the parcel tracked so knew where it was going, when delivered he then just ignored my messages or was very blunt, it’s now been 3 months and now he’s not replying at all, DHgate was no help as all they said was try contacting the seller, any help?
Suggested solution:
They should contact the seller and see if they could try and resolve the issues as he’s now not replying to me
