DHgate.com complaint: Unfulfilled Order

Complaint from thecrown reported on 12 July 2021 about DHgate.com

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My complaint:

I was charged on June 2nd for an order that was placed but I never received a ation number or any order updates from the seller. I’ve tried several times to contact customer service and have not been able to reach anyone or resolve this issue. $150 is a lot of money and they need to refund my payment as soon as possible for my dress that was ordered. Today is July 9th and I have yet to receive any updates or anything.

Suggested solution:

Issue a refund as soon as possible

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