DHgate.com complaint: 2nd shipment not Receive

Complaint from Ivyesp@aol.com reported on 28 July 2022 about DHgate.com

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My complaint:

I purchase 200 stainless Steel Gold Dinnerware set spon fork knife flatware set from Melome on May 29 2022 from Melome, here is the order number 343222779. I received first shipment, and the second shipment was not giving to me bc it was damage, I have sent more than 10 messages to Melome and He doesnt answer.

Suggested solution:

I need to please replace the second shipment but this time to sent faster than 2 months. I would like them ASAP. He said he sent it through ship but I dont have 2 months plus this was not my fault. The wedding is around the corner and I need them.
I contacted UPS they indicated that Melome needs to contact them and tell them what to do with the damage package.

Here are the invoice for the second shipment; 1z755y680395137890 UPS

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