Complaint: Seller never reply my message and never receive the item

on 30 April 2021 about DHgate.com in category Retail Company

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My complaint:

Dear team

I have purchased a bad from a seller on dhgate
I have been contacted from chat and message none of that they reply. And the item supposed to arrive on April 28th but I don’t receive anything and when I tracked it, the package stuck in Shanghai for days

0 0 votes
Justified complaint?

Suggested solution:

Give me more detail information and I need to speak with seller and I choose DHL delivery process but still my item stuck until now

Seller never reply my message and never receive the item
Seller never reply my message and never receive the item
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