DHgate.com complaint: ORDER

Name: ORDER
Item: DHgate.com
Author: Gold

Open 3 Mar 2021 155 views Retail Company Wholesaler

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Filed 3 Mar 2021 by Gold

So i ordered 2 things and i didn’t received the ation, so i ordered one more time the other thing, but i received two notifications from my bank account. So i cancelled the latter one i ordered and i contacted the seller (told me that i cancelled the both of my orders but my bank account doesn’t agree with that)

DHgate.com complaint: ORDER — Photo Gold uploaded with this complaint

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Case details

Status: Open
Company: DHgate.com
Filed: 3 Mar 2021
Desired resolution: as you can see, 63.85€ (41,38 22.48€) and i accidentally ordered again the 41,38€ so i cancelled that one, and asked the seller but heshe told me that i cancelled both.
Problem: Charged for an order that was cancelled
About: online order
At stake: €41.38

Progress

Filed
Company notified
Company replied
Resolved

3 Mar 2021 Complaint filed and published
3 Mar 2021 Message from Bizzy: we notified DHgate.com about this complaint.

See all 290 DHgate.com complaints

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