DHgate.com complaint: Charged credit card, said payment declined

Complaint from Nicky.0404@hotmail.com reported on 05 July 2021 about DHgate.com

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My complaint:

I was trying to purchase a luxury hand bag and everytime I would try and make the payment it would say payment declined, I tried 3 times and all three times it said payment declined but it still charged to my credit card each time but I haven’t got a ation for my order and it says I don’t have any pending orders.

Suggested solution:

Finalize one of the purchases and ensure the product ships. Refund the other 2 payments.

DHgate.com complaint Charged credit card, said payment declined
DHgate.com complaint Charged credit card, said payment declined
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