DHgate.com complaint: Customer service
Filed 9 Mar 2021 by Jade
The customer service in DHgate is absolutely appalling, I have never spoke to such rude people in my life. They cancelled my order that I got a coupon for and then refused to give me my coupon back and said they cancelled the order because they didn’t want me to have the coupon. I asked if there was someone higher to talk to and they said “who god” absolutely ridiculous how horrible they were being to a customer! I’d never shop there again ever and then disconnected the chat when I asked for a head office number was also talking to me in capital letters which is so rude
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