DHgate.com complaint: Did Not Receive Product

Name: Did Not Receive Product
Item: DHgate.com
Author: Kelsey

Open 8 Aug 2021 164 views Retail Company Wholesaler

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Filed 8 Aug 2021 by Kelsey

I ordered shoes and made my payment and I received an email saying my payment was ed. Then a few days later the owner I bought from deleted their page and my order was cancelled. I have not been able to reach out to the seller and I have not received any tracking updates.

DHgate.com complaint: Did Not Receive Product — Photo Kelsey uploaded with this complaint

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Case details

Status: Open
Company: DHgate.com
Filed: 8 Aug 2021
Desired resolution: A refund.
Problem: Order cancelled after payment, nothing received
About: shoes

Progress

Filed
Company notified
Company replied
Resolved

8 Aug 2021 Complaint filed and published
8 Aug 2021 Message from Bizzy: we notified DHgate.com about this complaint.

See all 290 DHgate.com complaints

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