DHgate.com complaint: Received wrong sizes of items
Filed 14 May 2023 by Ileana
I had ordered two planners. A brown one in a 12 x 10 cm and a black one in an 18 x 14 cm. I received the opposite. A brown planner in 18 x 14 cm and a black one in 12 x 10 cm was shipped and received. I am not able to file a complaint until II marked received. However, they will only release the funds and not exchange the items. It had happened to me before. I was hoping that I would have different experiences with different sellers. DHGate does not intervene.
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