DHgate.com complaint: Wrong shoe size

Name: Wrong shoe size
Item: DHgate.com
Rating: 1
Author: Edwin

Open 18 May 2023 160 views Retail Company Wholesaler

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Filed 18 May 2023 by Edwin

I ordered two pairs of shoes in size 12 from this site and I received one pair in size 11 which is too small for my feet. I sent pictures of both shoes side by side for comparison. Then DHgate resolution center told me that that is not enough evidence and closed my dispute without any kind of refund.

DHgate.com complaint: Wrong shoe size — Photo Edwin uploaded with this complaint

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Case details

Status: Open
Company: DHgate.com
Filed: 18 May 2023
Rating: 1/5
Desired resolution: I want a partial refund of $65.00
Problem: Wrong shoe size, dispute closed without refund
About: shoes
At stake: $65

Progress

Filed
Company notified
Company replied
Resolved

18 May 2023 Complaint filed and published
18 May 2023 Message from Bizzy: we notified DHgate.com about this complaint.

See all 290 DHgate.com complaints

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