DHgate.com complaint: Wrong shoe size

on 18 May 2023 about DHgate.com in category Retail Company

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I ordered two pairs of shoes in size 12 from this site and I received one pair in size 11 which is too small for my feet. I sent pictures of both shoes side by side for comparison. Then DHgate resolution center told me that that is not enough evidence and closed my dispute without any kind of refund.

Suggested solution:

I want a partial refund of $65.00

Wrong shoe size
Wrong shoe size
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