DHgate.com complaint: Fraudulent selling practices

Complaint from BBassett reported on 07 May 2023 about DHgate.com

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My complaint:

I bought and paid for a 58.8V 35Ah lithium battery using top-grade Samsung lithium 18650 cells and was sent a 25Ah battery of suspect and/or old used lithium cells. When fully discharge and then fully charged the capacity is less than 25Ah. See attached photo.

Suggested solution:

Send what was paid for (58.8V 35Ah 2058Wh triangle lithium pack using Samsung 18650 cells) along with a shipping container to return the fraudulent pack. The vendor should be held fully responsible and accountable for the deception. If they aren't willing they should be removed from DHgate entirely.

DHgate.com complaint Fraudulent selling practices
DHgate.com complaint Fraudulent selling practices
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