DHgate.com complaint: Order

Name: Order
Item: DHgate.com
Author: Kimberly

Open 23 Apr 2021 250 views Retail Company Wholesaler

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Filed 23 Apr 2021 by Kimberly

Order number 3319364765 tracking status has been the same for over a week. The seller does not respond to messages and it appears I am unable to complain to DH GATE from their app without receiving the order first. I would like to get a refund on the order please.

DHgate.com complaint: Order — Photo Kimberly uploaded with this complaint

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Case details

Status: Open
Company: DHgate.com
Filed: 23 Apr 2021
Desired resolution: Provide a refund as I am almost sure that the item has not been sent.
Problem: Tracking unchanged, seller not responding
About: online order
Dealing with it for: 7 days

Progress

Filed
Company notified
Company replied
Resolved

23 Apr 2021 Complaint filed and published
23 Apr 2021 Message from Bizzy: we notified DHgate.com about this complaint.

See all 290 DHgate.com complaints

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