DHgate.com complaint: Won’t Give A Refund

Name: Won't Give A Refund
Item: DHgate.com
Author: Chelsea

Open 14 May 2022 126 views Retail Company Wholesaler

File your DHgate.com complaint How does Complain.biz work?

Filed 14 May 2022 by Chelsea

I’ve contacted Customer Service three times to get my refund that THE SELLER AGREED TO and Customer Service kept asking me to get a message from the seller stating We agree to give the refund amount of ___ for order number ____ which they did. I sent them the screen shot twice and they said it wasn’t showing up on their end so I needed to ask the seller again.

DHgate.com complaint: Won’t Give A Refund — Photo Chelsea uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: DHgate.com
Filed: 14 May 2022
Desired resolution: Give me my refund that the seller agreed to!
Problem: Seller-agreed refund not processed
About: online order

Progress

Filed
Company notified
Company replied
Resolved

14 May 2022 Complaint filed and published
14 May 2022 Message from Bizzy: we notified DHgate.com about this complaint.

See all 290 DHgate.com complaints

Discussion

0 comments

No comments yet. Been through something similar with DHgate.com? Start the discussion above.

More DHgate.com complaints

View all 290

Your sellers

You have two sellers that have and are still giving me issues about my orders: 1. magicdress2011 – I ordered…

24 May 2022

Scammed

I placed two orders of Poinsettia plant seeds from DHgate.com during the beginning of January 2022 and still have not…

22 Apr 2022

Didnt receive product

I ordered 3 pair of Air Jordan 11 low top shoes ( baby blue white), (red white), (gold white). I…

24 May 2021

Wronged by DHgate.com too?
Make it sting!

Launch complaint