Filed 22 Apr 2022 by Cassandra
I placed two orders of Poinsettia plant seeds from DHgate.com during the beginning of January 2022 and still have not received them as of yet. I have emailed the company asking for a full refund, but they did not respond. On the website it states that item has been received, but that is definitely false. It also says in transit and that item will be delivered on a certain date which is weeks later. However, when the date arrives for the item to be delivered, the date changes to another future date. It makes no sense that an item should be in transit for four months. This is bad business. I will never order from this company again.
Report
Discussion
1 comment
-
poinsettias
As of May 7, 2022 I still have not received the items that I ordered from DHgate.com nor have they acknowledged my complaint.
More DHgate.com complaints
View all 290Won’t Give A Refund
I’ve contacted Customer Service three times to get my refund that THE SELLER AGREED TO and Customer Service kept asking…
Promised Refund Still Pending
Seller sent wrong item. DHGate (after substantial documentation was provided) promised full refund stating that vendor would provide the address…
Good luck getting your money back
Are you open the claim with DH gate because the seller sent me the wrong item, it was supposed to…