Complaint: Still waiting on items

on 08 February 2022 about DHgate.com in category Retail Company

New complaint
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My complaint:

I placed order 3372622132 in October. I’ve only received parts of my order. I’m still waiting on 2 items that have shipped but have been stuck in the same spot since November 17th. I’ve co tasted the seller multiple times to resend the package or refund my money. They kept asking me ti wait a few more days. I did this several times and waited at least week in between. They’re now telling me they can’t resend because of the spring holiday which I believe is over. I would still like a refund or the package se sent. I’ve tried to do a dispute but t won’t let me, says I received the package even though it clearly says in tracking that I’m still missing 2 things that have been in the same spot since November and not delivered to me

Suggested solution:

Refund my money or resend the package

Still waiting on items
Still waiting on items
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