DHgate.com complaint: Return scam

Complaint from Me2 reported on 25 September 2023 about DHgate.com

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I ordered a necklace that said it would be 925 solid silver. It tutned out to be brass silver plated. I requested a refund. The seller supplied the wrong address. And i notified customer service. They said they would help retrieve the correct address. Well as I waited for them. They expired the time to return it.. but How can I return to address that is not correct. I notified them again and they said go ahead return it. They gauranteed refund. Once I sent it back they said the return time had already expired and they closed the case

Suggested solution:

Refund me

DHgate.com complaint Return scam
DHgate.com complaint Return scam
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