DHgate.com complaint: Dispute not working

Name: Dispute not working
Item: DHgate.com
Author: Stephanie

Open 9 Mar 2021 248 views Retail Company Wholesaler

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Filed 9 Mar 2021 by Stephanie

I ordered runners from a shop on DHgate on September 6th (2020) and they have still not arrived, I’ve been in contact with the seller and he told me to open a dispute so that he can refund me (march2021), however because it was over 60 days the seller received my money and the purchase has closed so I am unable to open a dispute

DHgate.com complaint: Dispute not working — Photo Stephanie uploaded with this complaint

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Case details

Status: Open
Company: DHgate.com
Filed: 9 Mar 2021
Desired resolution: Help me get a refundopen a dispute
Problem: Order never arrived, dispute window closed
About: running shoes

Progress

Filed
Company notified
Company replied
Resolved

9 Mar 2021 Complaint filed and published
9 Mar 2021 Message from Bizzy: we notified DHgate.com about this complaint.

See all 290 DHgate.com complaints

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