Complaint: Dispute not working

on 09 March 2021 about in category Retail Company

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My complaint:

I ordered runners from a shop on DHgate on September 6th (2020) and they have still not arrived, I’ve been in contact with the seller and he told me to open a dispute so that he can refund me (march2021), however because it was over 60 days the seller received my money and the purchase has closed so I am unable to open a dispute

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Justified complaint?

Suggested solution:

Help me get a refundopen a dispute

Dispute not working
Dispute not working
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