DHgate.com complaint: Didn’t get my purchase

Name: Didn’t get my purchase
Item: DHgate.com
Author: Patricia

Open 5 Apr 2021 248 views Retail Company Wholesaler

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Filed 5 Apr 2021 by Patricia

Hualongin store is what I’m complaining about. Tracking shows my package as delivered, but I didn’t get everything I ordered. the seller says the rest of my purchase has a separate shipping number, that stoped moving 2 months ago.

DHgate.com complaint: Didn’t get my purchase — Photo Patricia uploaded with this complaint

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Case details

Status: Open
Company: DHgate.com
Filed: 5 Apr 2021
Desired resolution: I want a refund or the item I ordered
Problem: Part of order never arrived
About: online order
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

5 Apr 2021 Complaint filed and published
5 Apr 2021 Message from Bizzy: we notified DHgate.com about this complaint.

See all 290 DHgate.com complaints

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