Customer service
Complaint from Jody b on 16 August 2023 about Family Dollar.
Bad customer service use of fowl language Read more
Family Dollar complaints
Family Dollar Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -38% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Family Dollar complaint process
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Family Dollar?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Family Dollar complaints chart
We have received 235 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
50
45
40
35
30
25
20
15
10
5
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Family Dollar complaint statistics
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
1902
Total complaints
1899
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
1902 ratings
How to contact the customer service of Family Dollar?
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Family Dollar reviews: (1902)
Authentic experiences shared by our community for your benefit.
Employee disrespectful
Complaint from nalanena on 15 August 2023 about Family Dollar.
I entered to the store talking in my phone and i said at the person on the phone that all the refrigerators were completely blocked. And i took a pic. And from my back an employee was yelling and telling... Read more
Coupons
Complaint from Ahb1234 on 14 August 2023 about Family Dollar.
I went in with coupons from pg printable coupons that they have taken before but last Saturday I went and they told me they wasn’t allowed to accept them now even though we had no issues using them last... Read more
Accused of stealing
Complaint from Winonalynn on 12 August 2023 about Family Dollar.
I was checking out and the lady told me she was told by a customer that I had stolen a shirt. I been going there since they opened up.. I told her I hadn't and she said well if... Read more
Recording customers, recording their cards and try to fight me
Complaint from Dess on 12 August 2023 about Family Dollar.
I went to the Family Dollar to buy some foil and there is a black male in the family dollar that had his cell phone sitting in between the cash register and food and recording all the customers and recording... Read more
Disrespectfu employee
Complaint from Jarvis Hines on 09 August 2023 about Family Dollar.
I entered the store about 1215 the approached a employee working in the back African-American female late 30s early 40s 5‘4“ tall wearing a look to be a skull cap longsleeve shirt ponytail on both sides of her head... Read more
Can't create on line account to download the coupons
Complaint from jt68us@yahoo.com on 08 August 2023 about Family Dollar.
I can't create an on line account to download the coupons, it keeps saying wrong password will not let me get the weekly coupons Please email me as how to get an on line account thank you very much. Read more
Rude employee/manager
Complaint from JayZee420 on 03 August 2023 about Family Dollar.
The skin guy behind the cash register was really rude to me while customers where behind me. It took allot not to slap the spit out his mouth. See what this employee don't realize is where this store is located... Read more
Being forced to work when sick
Complaint from Christial Poole on 02 August 2023 about Family Dollar.
I messaged my boss and let her know what's her name is Felicia that I am sick and I cannot make it in this was at 5:00 something this morning which was 3 hours ahead of time of letting her... Read more
Store manager
Complaint from Carebear4321 on 02 August 2023 about Family Dollar.
I used to be an employee at family dollar, until I had no choice but to quit because of the shady things that were going on. The store managers husband comes into the store very day and sexually hasses the employees.... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
How does Complain.biz work?
Media uploaded by our community
