Rude manager
Complaint from Zurizandy on 23 August 2023 about Family Dollar.
Rude manager so rude I returned all of my items, his name was joe Read more
Family Dollar complaints
Family Dollar Complaint Sentiment: Neutral
Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Family Dollar complaint process
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Family Dollar?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Family Dollar complaints chart
We have received 241 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
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Family Dollar complaint statistics
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
1901
Total complaints
1898
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
1901 ratings
How to contact the customer service of Family Dollar?
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Family Dollar reviews: (1901)
Authentic experiences shared by our community for your benefit.
Disregard
Complaint from Rcxx on 23 August 2023 about Family Dollar.
Approximately 3:15 young black lady come out of the back and said damn somebody is funky as f so disrespectful to curse in front of customers Read more
Dawn Unhinged Family Dollar Employee
Complaint from Michael Roberson on 19 August 2023 about Family Dollar.
Dawn at Family Dollar has harassed me behind accusations of theft from the store multiple times. I have never stolen anything from the store and the continued threats and demands to leave the store everytime I enter depending on the... Read more
Turned customer away because the store didn't have adequate change
Complaint from Pat scallion on 18 August 2023 about Family Dollar.
Manager stated she wouldn't make change because I only spent 10 dollars. I only had a 100 dollar bill. Then was rude when I told her she had lost me as a customer Read more
System not working
Complaint from Drurman on 18 August 2023 about Family Dollar.
The system to process card transactions has not been working for weeks now. This leaves the customer with only being able to pay with cash. This is not acceptable and needs immediate attention. Thank you Read more
Family dollar team member or manager
Complaint from jlorraine1071@gmail.com on 18 August 2023 about Family Dollar.
Team member over doing a situation Read more
Double charged
Complaint from NinJah Bae Services LLC on 18 August 2023 about Family Dollar.
I purchased some stuff at Family Dollar paid with a split payment of $30 on my Cash App debit card then $3.20 on my Bank of America business debit card. The $3.20 payment didn’t go through so I called... Read more
Dirty Store
Complaint from Poodle1958 on 18 August 2023 about Family Dollar.
The store is not that old and it looks ran down. Freight and random stuffing sitting all over. There was even somebodies pet in tote behind the counter. Employees were working in shorts with no Family Dollar attire on and... Read more
Very rude and treats customers badly
Complaint from Val45113 on 17 August 2023 about Family Dollar.
Yelled in my ear as I was walking out the door very rudely have a nice day and follow me around the store making comments about like I was trying to do something when all I was doing was shopping... Read more
Customer service
Complaint from Jody b on 16 August 2023 about Family Dollar.
Bad customer service use of fowl language Read more
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