Family Dollar Complaint Sentiment: Neutral

Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 241 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1901
Total complaints
1898
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1901 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1901)

Authentic experiences shared by our community for your benefit.

Didn't receive my dog food

Complaint from Nlmmaynard6 on 31 August 2023 about Family Dollar.

I bought dog food lady bag my stuff up and put few bags down beside her when I got home I notice the dog food wasn't there so went back to family dollar Manger reipt recite out... Read more

Comments: 0
Rating:

Recurring Issues! (Prolonged Shut Downs)

Complaint from The Watchers on 30 August 2023 about Family Dollar.

This location has had issues for the last six years since my family and I relocated to the area from the Southside of Atlanta and we became loyal customers at this store. Every two months, this store shuts down... Read more

Comments: 0
Rating:

Racism

Complaint from Cortezelie on 30 August 2023 about Family Dollar.

The store manager at store number 6417 Doesn't hire blacks the store stay dirty he doesn't have any type of good customer service. Read more

Comments: 0
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Manager being sarcastic

Complaint from Billytrejo on 28 August 2023 about Family Dollar.

I asked to use the restroom and he got upset about it and told me the restroom is down the isle in a mean way I told him I k ow where it’s located and he told me with sarcastic... Read more

Comments: 0
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Derogatory terms

Complaint from Mysticalhuman on 28 August 2023 about Family Dollar.

An interaction between a customer and the cashier I was next to was side-eying me using derogatory terms in front of my kid. I never felt so insulted after walking in 100° heat. Whoever you are cashier I hope you... Read more

Comments: 0
Rating:

False Advertising

Complaint from llmcc on 25 August 2023 about Family Dollar.

This establishment is selling $1 garden fences, J attempted to purchase 10. Upon arriving at the register I was informed that they couldn’t sell me said items due to them false advertising them for a penny (1¢) So i drove... Read more

Comments: 0
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Coupons

Complaint from Kellierae1 on 24 August 2023 about Family Dollar.

I went in spent $35 and they couldn’t get my five dollar family dollar coupon scan. Ask for manager and she said she was manager and could not override to get coupon to work. Why send out coupons if they... Read more

Comments: 0
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Price gauge

Complaint from Zk444 on 24 August 2023 about Family Dollar.

All the prices are wrong at this store . Here I bought beer that was suppose to be 7.95$ and realistically it’s 8.35$ … they should be fined for stealing peoples money . Read more

Comments: 0
Rating:

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