While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Opodo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with Opodo? Submit your Opodo complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 31 complaints about Opodo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Opodo's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Opodo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Opodo by calling 011-44-20-7660-2215. If you want to reach out to Opodo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from kenosh on 16 August 2022 about Opodo.
Opodo ed flight, but when we got to airport we were not on the flight list, so had to pay for the same flight twice. Lutfthansa said we were not on the flight list and therefore we had to pay again. Read more
Complaint from Nijole on 15 August 2022 about Opodo.
24012022 my flight LONDON TO Gasipasa has been cancelled by airline because of snow in Istambul, I contact to Turkish airline they emailed me that have to contact to travel agency Opodo I contacted them they said I have to... Read more
Complaint from Ivett on 01 August 2022 about Opodo.
Our flight was for the 4th August cancelled with BA ( booked through Opodo), I was keep calling Opodo and contacting them through their chat to get an alternative flight. I talked to 7 different agents on the first week,... Read more
Complaint from castleh14 on 30 July 2022 about Opodo.
On 17th November 2021 I booked a return flight to Oslo from London. Immediately after booking I realized that I had not left enough time to get to the airport on my return and had to change the flight. After... Read more
Complaint from Finlay on 26 June 2022 about Opodo.
Opodo sold me a flight that included 1 checked in bag. United refused to allow the bag and charged for it. Opodo refuse to refund the charge. These goddamn airlines and third party scammers are in cahoots to rip people... Read more
Complaint from mcraeian on 15 June 2022 about Opodo.
Hi, I'm writing this email following a difficult and costly return journey on 5th June. Summary On the 5th of June my partner and I travelled to Naples airport to return home after attending a family member's wedding. We expected to board... Read more
Complaint from M Makram on 14 June 2022 about Opodo.
Ref: 8681875060 From start to finish of my booking of a flight ticket to Germany, Opodo's customer services in terms of communication and fabrication of the facts has been a disgrace, They NEVER return calls since I first complained about losing... Read more
Complaint from Lesley Nash on 31 May 2022 about Opodo.
I booked a one way ticket from Gatwick to Shannon Ireland I DID NOT request Oporto prime but it was charged. Although it was never authorised. I have spoken to over 15 agents I have names dates and times for... Read more
after cancelling my flight i called up apodo and cancel and they said i will get a refund in 2 week, it has now been 2 months and still no refund i have called 7 times!!! Read more
Complaint from Pepa on 19 May 2022 about Opodo.
Flights from Wellington to Melbourne and return of 22 Dec 2021 and 27 Dec 2021 were cancelled and I haven't received any refund or options or communication. The Opodo booking reference is 7228853162 Read more
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