While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Opodo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with Opodo? Submit your Opodo complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 31 complaints about Opodo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Opodo's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Opodo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Opodo by calling 011-44-20-7660-2215. If you want to reach out to Opodo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Paul Raj on 16 August 2021 about Opodo.
When I booked my ticket in Opodo for my travel, I used my mobile app and I logged in using my Gmail id. When I did my booking my name was autoformatted by the app and wrongly saved, without giving... Read more
Complaint from Vick_yeee@yahoo.co.in on 16 August 2021 about Opodo.
My flight was cancelled on 25th June Goa to Moscow Russia . Reference no 7361023640 . I just want know when I can get my refund . I bought travel insurance with you as well . Read more
Complaint from ahdyfarag on 16 August 2021 about Opodo.
Hello, I have booked and paid for a ticket with Opodo, but before i enter my contact details the page went off line I later found the details in the ticket is wrong and even though i paid extra for... Read more
Complaint from Shamte on 16 August 2021 about Opodo.
I entered into an agreement with your company on 24012020 booking reference number 4956730831 which were return flights to Nairobi and Mombasa departing from London Heathrow on the 4th of August costing a total of £3229.47 which I fully paid... Read more
Complaint from Andre Amorim on 16 August 2021 about Opodo.
I booked a multi city flight for 4 passenger from London to FARO,IBIZA AND RETURN TO LONDON with OPODO and for 4 and a half weeks I have been trying to cancel or change the flight. I have had at... Read more
Complaint from massumptak on 15 August 2021 about Opodo.
I booked a virgin atlantic flight from London to NYC with opodo and for 4 weeks I have been trying to cancel and change the flight. I have had at least 8 calls with someone each lasting about 20 mins... Read more
Complaint from Dora bell on 13 August 2021 about Opodo.
I booked my flight to Lanzarotte for 2nd 9th September at over £376 I have since found the same flight for half that price can you explain this. Dianne Hayes Reference 7420591194. Dianne Hayes Read more
Complaint from Eremia on 12 August 2021 about Opodo.
Confirmation number: 7526469389- Flights cancelled by BA- refund requested by your agent Nisha ref: 5563897- Please can I have an update for my full refund ASAP Confirmation number: 7629540711- Outbound flight has not been ed and cancelled due to an Opodo... Read more
Complaint from Igor Trbara on 12 August 2021 about Opodo.
I booked a flight through Opodo, money was taken from my acount but there's no any booking information from their side. Read more
Complaint from Benny on 11 August 2021 about Opodo.
I booked a return ticket with the intention to travel on the 8th of April 2020 (booking reference: 4945753671 ). Unfortunately, the said flight was cancelled and I requested a refund. The only option available for a refund was a voucher.... Read more
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