While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Opodo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with Opodo? Submit your Opodo complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 31 complaints about Opodo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Opodo's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Opodo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Opodo by calling 011-44-20-7660-2215. If you want to reach out to Opodo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from vickiemaameaddo@gmail.com on 03 September 2021 about Opodo.
I chatted with an agent on 23rd August to cancel my prime membership which was ending on the 3rd of September agent assure me and sent me ation as proof of cancellation but my card has still been charged Read more
Complaint from Deonjade on 01 September 2021 about Opodo.
We booked a flight for our daughter to fly to America to start her scholarship 260821. We done a nhs pcr on 180821 and it was negative so that's why we booked her flights and private pcr test. The private... Read more
Complaint from Avigail on 31 August 2021 about Opodo.
We booked a flight from Athens to Corfu through Opodo where the options for baggage allowances were not explained. The tickets we booked had “hand baggage included” and then asked to add a check in bag for extra £30. We did... Read more
Complaint from cristinareano on 25 August 2021 about Opodo.
The 4th of January 2021 with the value of 837.70 Euros, I booked a flight with OPODO from Lima to London via Madrid however not long after that, Peru was included in the Red List of Countries in England,... Read more
Complaint from nutan bala on 24 August 2021 about Opodo.
I booked my return flight from the Opodo website my booking details are as followOpodo booking reference: 7026165826 - Airline booking reference: PMZYER, my outward journey was on 21st March 2021, and my return flight was on 21st May 2021.... Read more
Sehr geehrte Damen und Herren, ich habe Buchungsnummer 7691227516 für meine Söhne Anees und Suhyab Aljadeed von djerba tunis nach Düsseldorf, meine Söhne von lybia kommen, aber die Grenze zwischen tunis und libya momentan ist zu. Das was ich brauche... Read more
Complaint from Sam123 on 21 August 2021 about Opodo.
Hi I’ve booked a ticket to SulaymaniyahIraq I’ve paid the fee witch is £652 the money is been taking from my bank but I haven’t received my ation email or ticket it’s been over 24hrs already still nothing Read more
Complaint from Emily 2021 on 20 August 2021 about Opodo.
I booked a direct flight London to Vancouver 9h20m leaving at 14:10. My ation email has now ‘changed’ to a 17h flight leaving at a completely different time. There’s no details of stop overs and that FB chatbot is the worst... Read more
Complaint from Gbizzle on 19 August 2021 about Opodo.
Is about a refund, a refund that I don't think I'll ever get! No contact from them at all, can't speak to them, can't get any information from them, except for a refund status, which is incorrect anyway! The... Read more
Complaint from Don1234 on 18 August 2021 about Opodo.
Good Morning, I am trying to connect with an agent or online but is not allowing me to. I have just recently changed my flight date and asked to upgrade to business class. Just checked the Virgin Atlantic app it seems like... Read more
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