Opodo complaint: Flight doesn’t exist

Name: Flight doesn’t exist
Item: Opodo
Author: Emily

Open 20 Aug 2021 152 views Travel

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Filed 20 Aug 2021 by Emily

I booked a direct flight London to Vancouver 9h20m leaving at 14:10.
My ation email has now ‘changed’ to a 17h flight leaving at a completely different time. There’s no details of stop overs and that FB chatbot is the worst thing on this planet.

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Case details

Status: Open
Company: Opodo
Filed: 20 Aug 2021
Desired resolution: Refund me or contact me or sort it out so I’m actually on that flight.
Problem: Booked direct flight changed to longer one
About: flight booking

Progress

Filed
Company notified
Company replied
Resolved

20 Aug 2021 Complaint filed and published
20 Aug 2021 Message from Bizzy: we notified Opodo about this complaint.

See all 175 Opodo complaints

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