While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Opodo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 15, 2024
Do you have a dispute or had a bad customer experience with Opodo? Submit your Opodo complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Opodo.
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Finally, we can turn your complaint into a professional Opodo complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 31 complaints about Opodo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Opodo's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Opodo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Opodo by calling 011-44-20-7660-2215. If you want to reach out to Opodo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Dargie123 on 21 October 2021 about Opodo.
I have tried for weeks to change my flight and keep being told they need to check with the airline to see if it can be changed everytime they tell me to wait 24-48 hours for the airline to... Read more
Complaint from shamy on 21 October 2021 about Opodo.
I booked with Opodo a flight to Cairo and they have 9 hours cancellation policy, i changed my mind after 20min of booking, it wasn't even processed or ed. I contacted Opodo prime customer service and was advised they will... Read more
Complaint from Aqsamandvia1 on 20 October 2021 about Opodo.
Dear Sir Madam, I am writing to you to raise an issue about: Travel Agents The issue that I have experienced was: I had been trying to book my return ticket for a while. When the travel restrictions were lifted i... Read more
Complaint from John Janoudi on 19 October 2021 about Opodo.
On the 5th October, I booked two tickets online with Opodo for a flight from London to Rome on the 29th October and back on the 3rd November. Alitalia was not booking any tickets beyond 15th October yet Opodo booked... Read more
Complaint from Chuck 101 on 14 October 2021 about Opodo.
Opodo has received a refund from Lufhansa for a cancelled flight. They have had this money since January 2021 but refuse to pay it to me despite my many requests. They always assure me it will be paid but it never is. Read more
Complaint from Josh Price on 12 October 2021 about Opodo.
I have had a flight cancelled and I am unable to get through to the customer service team as they are only speaking to customers who are travelling within 14 days. As my flight is cancelled, im not travelling to... Read more
Complaint from ilex01 on 03 October 2021 about Opodo.
We travelled from Budapest (Hungary) to Phuket Island (Thailand) on the 2nd of August. Unfortunately, our return flight (17th of August) was rescheduled to the 19th, but we were not informed about this change at any time, we learnt about... Read more
Complaint from poo on 29 September 2021 about Opodo.
Hello, Opodo has been betrayed me and they said they will do the process of refund but they did all the process and refund but ask me to wait 3 to 6 months and i did patiently waited for them... Read more
Complaint from mdrehansk on 26 September 2021 about Opodo.
I got diverted to Opodo by Skyscanner for my flight booking from Mumbai to Abu Dhabi. I have been a customer of Sky Scanner since a Decade. When i was booking the flight for Mumbai to Abu Dhabi on Opodo it showed... Read more
I booked my flight to Gambia via opodo with Royal Air Morocco on the 16th of Dec 2020 to attend a funeral. The airline cancelled all flights and I'm still waiting for my refund. Called them numerous times and they... Read more
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