Opodo complaint: Boarding pass non processing

Name: Boarding pass non processing
Item: Opodo
Rating: 1
Author: Vasile

Open 21 Oct 2022 187 views Travel

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Filed 21 Oct 2022 by Vasile

Hi . I book a flight wit Opodo in 19 Octomber 22:20 Bucharest to London -Stanstead . Two trips -one – Vasile Daniel Paun , Carmen Paun and Mattias Cristian Paun . Second trip – Vasile Daniel Paun and Mihai Tuica .

Opodo complaint: Boarding pass non processing — Photo Vasile uploaded with this complaint

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Case details

Status: Open
Company: Opodo
Filed: 21 Oct 2022
Rating: 1/5
Desired resolution: I want Opodo to refund the ticket that I have to buy in Airport as Mihai Tuica was not received the boarding pass to fly and I have to buy another ticket for 265€ . Opodo are responsible for this and have to refund me the money that I had to pay for the second token . If this case is to resolve I will process this to the Financial Ombudsman.
Problem: Boarding pass not issued, new ticket bought
About: flight booking
At stake: €265

Progress

Filed
Company notified
Company replied
Resolved

21 Oct 2022 Complaint filed and published
21 Oct 2022 Message from Bizzy: we notified Opodo about this complaint.

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