My complaint:
I booked a car with Opodo reference number:PT742389030 to pick up on 3rd of August 2021 at 20:10 but I wasn’t allowed by airline to fly that evening so when I find out I wasn’t allowed to fly that evening I went to the system to manage my booking and I didn’t get through the system didn’t work, I call a number I had from Opodo and I didn’t get through it went to answer machine and the answer machine didn’t solve my query,also I couldn’t find any other number from Opodo in the rental car voucher the number I find in the voucher was from desk telephone number:(351)211 451 595 I call that number and they told I should contact the booking agent this case is Opodo but there’s not properly contact number in the voucher, my question is why is not contact number from booking agent in the voucher ?what happened was I had to rebook another flight and travel next day when I went to pick up the car in the desk they told they couldn’t reactivate the booking so I had to rebook another car,that is not fare I spent my money for nothing Opodo should provide properly contact number.
Suggested solution:
I should get my money refund
