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Opodo complaint: Refusing to give my refund

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Filed 5 Sep 2022 by Samira

I booked a flight with Opodo on 02722 to travel when l reached to the airport the airline refused to checked me in because l did not have a seat travel agent opodo messed my booking up, apparently l was told by the airline that opodo requested the seat but they refuse it because the flight was full but opodo sent me ation anyway to tell me my flight is booked l requested a refund after not getting in the flight it has been over two months opodo are refusing to give my refund and they know very well it was their fault everyday l call them all they say is give us 72hrs and when l call again nothing l am so fed up l am planning to appoint a solicitor to sue them l have all the documents and evidence.

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