Opodo complaint: theft

Name: theft
Item: Opodo
Author: carole

Open 10 Aug 2021 229 views Travel

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Filed 10 Aug 2021 by carole

I have tried to cancel my subscription with opodo since last week, none of the phone numbers work and the one suggested on the site doesn’t even exist so now I am £50 down and rather shoddy customer service.

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Case details

Status: Open
Company: Opodo
Filed: 10 Aug 2021
Desired resolution: return my money as clearly getting one to sign up us easy but the method of cancellation is made more complicated to prevent anyone leaving!
Problem: Subscription cannot be cancelled
About: membership subscription
At stake: £50
Dealing with it for: 7 days

Progress

Filed
Company notified
Company replied
Resolved

10 Aug 2021 Complaint filed and published
10 Aug 2021 Message from Bizzy: we notified Opodo about this complaint.

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